/* help.css styles */

.help-page {
    background: var(--gray-100);
}

.help-hero {
    background: linear-gradient(140deg, var(--green-900) 0%, var(--green-800) 55%, var(--green-700) 100%);
    padding: calc(70px + 2rem) 0 2.5rem;
    color: var(--white);
    position: relative;
    overflow: hidden;
}
.help-hero::before {
    content: '';
    position: absolute;
    inset: 0;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='60' height='60'%3E%3Ctext x='10' y='40' font-size='24' fill='white' opacity='.05'%3E🐾%3C/text%3E%3C/svg%3E");
    background-size: 60px 60px;
    pointer-events: none;
}
.help-hero-inner {
    position: relative;
    z-index: 1;
    display: grid;
    gap: 1rem;
}
.help-hero-topline {
    display: flex;
    flex-wrap: wrap;
    gap: .5rem;
    align-items: center;
    color: rgba(255,255,255,.75);
    font-size: .85rem;
}
.help-chip {
    display: inline-flex;
    align-items: center;
    gap: .35rem;
    padding: .35rem .7rem;
    border-radius: 999px;
    background: rgba(255,255,255,.12);
    border: 1px solid rgba(255,255,255,.18);
    font-weight: 600;
}
.help-hero h1 {
    font-family: var(--font-display);
    font-size: clamp(2rem, 5vw, 3.2rem);
    line-height: 1.04;
    margin: 0;
    letter-spacing: -.03em;
}
.help-hero p {
    max-width: 70ch;
    color: rgba(255,255,255,.82);
    line-height: 1.65;
    margin: 0;
    font-size: 1rem;
}

.help-shell {
    padding: 1.5rem 0 3rem;
}

.help-top-grid {
    display: grid;
    grid-template-columns: 1.15fr .85fr;
    gap: 1.25rem;
    margin-top: -2rem;
    position: relative;
    z-index: 2;
}

.help-panel {
    background: var(--white);
    border-radius: var(--radius-xl);
    border: 1px solid rgba(58,125,68,.08);
    box-shadow: 0 10px 30px rgba(0,0,0,.08);
    overflow: hidden;
}

.help-panel-header {
    padding: 1.25rem 1.35rem 0;
}
.help-panel-header h2 {
    font-family: var(--font-display);
    font-size: 1.2rem;
    margin: 0 0 .25rem;
    color: var(--gray-900);
}
.help-panel-header p {
    margin: 0;
    color: var(--gray-500);
    font-size: .9rem;
    line-height: 1.55;
}

.help-actions {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: .85rem;
    padding: 1.25rem 1.35rem 1.35rem;
}
.help-action-card {
    display: flex;
    flex-direction: column;
    gap: .55rem;
    padding: 1rem;
    border-radius: var(--radius-lg);
    background: linear-gradient(180deg, var(--green-50), rgba(244,250,244,.8));
    border: 1px solid var(--green-100);
    text-decoration: none;
    color: inherit;
    transition: transform var(--transition), box-shadow var(--transition), border-color var(--transition);
    min-height: 150px;
}
.help-action-card:hover {
    transform: translateY(-2px);
    border-color: var(--green-300);
    box-shadow: var(--shadow-sm);
}
.help-action-icon {
    width: 2.5rem;
    height: 2.5rem;
    border-radius: 50%;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: var(--white);
    border: 1px solid rgba(58,125,68,.12);
    font-size: 1.15rem;
    box-shadow: 0 8px 18px rgba(58,125,68,.08);
}
.help-action-card strong {
    color: var(--gray-900);
    font-size: .95rem;
}
.help-action-card span {
    color: var(--gray-500);
    font-size: .82rem;
    line-height: 1.45;
}

.help-layout {
    display: grid;
    grid-template-columns: 1.1fr .9fr;
    gap: 1.25rem;
    margin-top: 1.25rem;
    align-items: start;
}

.help-card {
    background: var(--white);
    border-radius: var(--radius-xl);
    border: 1px solid rgba(58,125,68,.08);
    box-shadow: 0 10px 30px rgba(0,0,0,.06);
    overflow: hidden;
}
.help-card-head {
    padding: 1.15rem 1.35rem 0;
}
.help-card-head h2,
.help-card-head h3 {
    font-family: var(--font-display);
    font-size: 1.15rem;
    color: var(--gray-900);
    margin: 0 0 .25rem;
}
.help-card-head p {
    margin: 0;
    color: var(--gray-500);
    font-size: .9rem;
    line-height: 1.55;
}

.support-side {
    display: grid;
    gap: 1.25rem;
}

.support-box {
    padding: 1.2rem 1.35rem 1.35rem;
}

.support-list {
    display: grid;
    gap: .75rem;
    margin-top: 1rem;
}
.support-list-item {
    display: flex;
    gap: .85rem;
    padding: .85rem .9rem;
    border-radius: var(--radius-lg);
    background: linear-gradient(180deg, rgba(255,255,255,.98), rgba(247,250,247,.96));
    border: 1px solid var(--gray-100);
}
.support-list-icon {
    width: 2.25rem;
    height: 2.25rem;
    border-radius: 50%;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: var(--green-50);
    flex-shrink: 0;
}
.support-list-item strong {
    display: block;
    color: var(--gray-900);
    font-size: .9rem;
    margin-bottom: .15rem;
}
.support-list-item span {
    color: var(--gray-500);
    font-size: .84rem;
    line-height: 1.45;
}

.role-switcher {
    display: flex;
    flex-wrap: wrap;
    gap: .5rem;
    padding: 1rem 1.35rem 1.35rem;
}
.role-pill {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: .4rem;
    padding: .55rem .85rem;
    border-radius: 999px;
    border: 1px solid var(--gray-200);
    background: var(--gray-100);
    color: var(--gray-600);
    font-weight: 600;
    text-decoration: none;
    font-size: .84rem;
}
.role-pill.active {
    background: var(--green-700);
    color: var(--white);
    border-color: var(--green-700);
}

.report-form {
    padding: 1rem 1.35rem 1.35rem;
}
.report-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 1rem;
}
.report-grid .full-width {
    grid-column: 1 / -1;
}
.field-hint-inline {
    display: block;
    margin-top: .35rem;
    font-size: .78rem;
    color: var(--gray-500);
    line-height: 1.45;
}

.category-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
    gap: .7rem;
}
.category-card {
    position: relative;
    display: flex;
    flex-direction: column;
    gap: .25rem;
    padding: .9rem .95rem;
    border-radius: var(--radius-lg);
    border: 2px solid var(--gray-100);
    background: linear-gradient(180deg, rgba(255,255,255,.98), rgba(248,248,248,.96));
    cursor: pointer;
    transition: transform var(--transition), border-color var(--transition), box-shadow var(--transition), background var(--transition);
    min-height: 120px;
}
.category-card:hover {
    transform: translateY(-1px);
    border-color: var(--green-300);
    box-shadow: var(--shadow-sm);
}
.category-card input {
    position: absolute;
    inset: 0;
    opacity: 0;
    pointer-events: none;
}
.category-card.active {
    border-color: var(--green-700);
    background: linear-gradient(180deg, var(--green-50), #f5fbf5);
    box-shadow: 0 0 0 3px rgba(58,125,68,.12);
}
.category-card .opt-icon {
    font-size: 1.4rem;
}
.category-card .opt-title {
    font-weight: 700;
    color: var(--gray-900);
    font-size: .92rem;
}
.category-card .opt-help {
    font-size: .78rem;
    color: var(--gray-500);
    line-height: 1.45;
}

.upload-box {
    border: 1.5px dashed var(--gray-300);
    background: var(--gray-100);
    border-radius: var(--radius-lg);
    padding: 1rem;
    transition: border-color var(--transition), background var(--transition);
}
.upload-box:hover {
    border-color: var(--green-400);
    background: var(--green-50);
}
.upload-preview {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(120px, 1fr));
    gap: .75rem;
    margin-top: .9rem;
}
.upload-preview img,
.upload-preview video {
    width: 100%;
    max-height: 180px;
    object-fit: cover;
    border-radius: var(--radius-md);
    border: 1px solid var(--gray-100);
    background: var(--white);
}

.support-callouts {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: .85rem;
    margin-top: 1rem;
}
.callout {
    padding: 1rem;
    border-radius: var(--radius-lg);
    background: linear-gradient(180deg, var(--green-50), rgba(244,250,244,.85));
    border: 1px solid var(--green-100);
}
.callout strong {
    display: block;
    margin-bottom: .25rem;
    color: var(--gray-900);
    font-size: .92rem;
}
.callout span {
    color: var(--gray-500);
    line-height: 1.55;
    font-size: .84rem;
}

.flash {
    margin: 0 0 1rem;
    padding: .9rem 1rem;
    border-radius: var(--radius-md);
    font-size: .9rem;
    font-weight: 600;
}
.flash-success {
    background: #e8f5e9;
    border: 1px solid #a5d6a7;
    color: #2e7d32;
}
.flash-error {
    background: #fdf0ee;
    border: 1px solid #ef9a9a;
    color: #c0392b;
}

.support-footer-strip {
    margin-top: 1.25rem;
    padding: 1rem 1.35rem 1.35rem;
    color: var(--gray-500);
    font-size: .85rem;
    line-height: 1.65;
}

@media (max-width: 1024px) {
    .help-top-grid,
    .help-layout {
        grid-template-columns: 1fr;
    }
    .help-actions,
    .support-callouts {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 720px) {
    .report-grid {
        grid-template-columns: 1fr;
    }
    .help-action-card {
        min-height: auto;
    }
    .help-panel-header,
    .faq-accordion,
    .report-form,
    .support-box,
    .support-footer-strip {
        padding-left: 1rem;
        padding-right: 1rem;
    }
    .help-hero {
        padding-top: calc(70px + 1.4rem);
    }
}